Shipping policy

Thank you for shopping with DANVEO. We are committed to providing you with reliable and efficient shipping services. Please review our shipping policy below to understand how we handle and process your orders.

1. Order Processing

Same-Day Dispatch:

  • Orders placed before 1:00 PM GMT on business days (Monday to Friday) will be dispatched on the same day.
  • Orders placed after 1:00 PM GMT, or on weekends and holidays, will be processed and dispatched on the next business day.

2. Shipping Methods and Delivery Times

Free Standard Delivery:

  • We offer free standard delivery for all orders within the UK.
  • Delivery typically takes 2-3 business days from the date of dispatch.

Expedited Shipping:

  • For faster delivery, we offer expedited shipping options at an additional cost. Please select your preferred shipping method at checkout for details on pricing and delivery times.

3. Shipping Confirmation and Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online.

4. Delivery Issues

Incorrect Address:

  • Please ensure that the shipping address you provide is correct and complete. DANVEO is not responsible for orders shipped to incorrect or incomplete addresses.

Delivery Delays:

  • While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, postal delays, or other external factors may cause delays. We appreciate your understanding and patience in such cases.

Lost or Damaged Packages:

  • If your package is lost or damaged in transit, please contact our customer service team at info@danveo.com as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.

5. International Shipping

  • Currently, we only offer shipping within the UK. We are working on expanding our shipping options to include international destinations in the future.

6. Contact Us

If you have any questions or concerns about our shipping policy, please contact us:

  • By email: info@danveo.com
  • By web: https://danveo.com/pages/contact

Thank you for choosing DANVEO. We appreciate your business and are committed to providing you with the best possible service.